Jeep West Tour Booking

First, you will have a brief lesson about how it works (safety). Next, we will take you to some places you won’t see on tourist circuits.

Yes, but only on request, for private services and at a different rate.

We want you to have a unique experience with us, so if there is anything you would like us to include, such as a specific place you wish to visit, a specific restaurant, a special route or a birthday arrangement, please let us know in advance.

We will try our best but remember some roads are not available for 4×4.

Yes. We reserve the right to refuse anyone suspected of being under the influence of alcohol, drugs, or any other substance and any psychophysical conditions that could disturb the tour’s normal running.

There is no maximum or minimum age for our tours.

An adult or guardian must accompany children under 18.

This activity is not accessible to wheelchair users.

No, we offer trips in Portuguese, English, and French. Other languages on request.

Our staff are the backbone of each successful service. We look for people who are not only experienced but who are also passionate and love what they do.

Yes, send us an email with your needs, and we will do our best to find the best solution for your company or group event.

Besides our tours for mainland travellers, we also offer great value options for people who travel by cruise ships. You can choose one of the existing tours or create your own customised itinerary. Get in touch to arrange your tour!

The maximum capacity is 6 persons (1-4 seats during the Pandemic).

We have as many vehicles as are needed.

One of the great things about us is that we have no minimum requirements for our tour to run, so we will still go ahead if just one person has booked (the price is per person).

The prices for the jeep tours are per person.

Yes, our prices include insurance, covering civil responsibility, driver and occupant’s insurance.

Yes, we can provide baby seats when requested free. Please let us know in advance, so we can make sure you have them available.

Please remind that we require that all passengers under 18 are accompanied by a guardian adult.

No, but do not forget to bring a coat or a jacket. Sometimes it is a colder climate up at the top, and you’ll be under the shade of trees.

Make sure you take your sunglasses, GoPro, or Camera.

At the moment, we have two meeting points – at your hotel (we can pick you up and then drop you off at the end when requested) and at our 4×4 jeep partner’s office in Funchal city (If you are driving your own car).

For hotels in Funchal, Câmara de Lobos and Caniço: We will collect you and drop you off at your hotel for all tours.

For other hotel locations: we can set the time and meeting point in the office in Funchal (sent by email).

If you have your own car: we can set the time and meeting point in the office in Funchal (sent by email).

Your confirmation email will have the exact meeting point details along with a map and emergency phone number.

Our driver/ guide will have a list of the passenger’s name.

Our vehicle will have a banner with the Lux Madeira company logo on the windscreen or the name of the group printed in case of being a group.

Opened on weekdays (year-round, except on holidays): 9:00-13:00 and 14:00-18:00.

In case of emergency, we are available 24 hours. Call the emergency number we sent in your order.

If you are happy with the service you receive, it is customary to tip your driver and guide. This is at your discretion.

Madeira island holidays are the ideal getaway all year round. Madeira weather in coastal areas is mild with no great extremes – although the temperature can drop the higher you go on the island, whatever time of year you visit, be sure to bring warm clothes when visiting the mountains. Obviously, rainfall is higher in the winter, and you will probably need to pack a raincoat or umbrella. Madeira’s average temperatures range from 18C in winter to 25C in summer, with sea temperatures nearly the same because of a warm Gulf Stream that surrounds the Island all year round, 18C through 22C.

You may reserve online or by email to the following address: info@luxmadeira.com.

You can book until 20:00 of the day before the activity. Still, please book as soon as possible as the number of jeeps is limited in the high season and the capacity of each vehicle is 4 or 6 people (during or after the pandemic).

Please arrive 5 minutes earlier than your scheduled circuit time.

Should you need to re-schedule a booking you have already made, we will always do our best to help.

If you cancel the reservation until 20:00 of the day before, we will give a full refund, minus 5 euros transaction charges.

We will make no refunds a) after 20:00 of the day before, b) no-shows and c) groups.

We reserve the right to cancel a booking for reasons beyond our control, such as the weather. Furthermore, we will do our best to let you know as soon as possible and do everything we can to offer an alternative date or time. In the impossibility of re-schedule, we will refund the full amount paid.

• Temperature measurement of all customers
• All participants must disinfect their hands and must wear masks.
• We disinfect our vehicles daily after each service.